We, at Hanvex Bank ®, attach great importance to the confidentiality and security of personal data of our customers. This privacy Policy explains how we collect, use, store and protect the information that you give us when you use our site and services.

1. Collection of personal information :

When you create an account on our site or use our services, we may collect the following personal information :

• First name, last name and contact information (address, e-mail address, phone number, and postal address)
• Information of identification (national id, passport, etc)
• Financial information (bank account number, card number, credit/debit, etc)
• Connection information (IP address, browsing data, etc)
• Other information you choose to provide to us when using our services.

2. Use of personal information :

We use personal information collected for the following purposes :

• To provide and manage our online banking service.
• Verify your identity and prevent fraud.
• Communicate with you about your account and our services.
• Customize your user experience and improve our services.
• Respond to your requests for assistance and support.
• Comply with our legal and regulatory obligations.

3. Sharing your personal information :

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your personal information in the following cases :

• With our third-party service providers to provide our services (e.g. processing of payments).
• In response to a legal request, a court order or a legal obligation.
• To protect our rights, our privacy, our safety or our property, as well as those of our customers and the public.

4. Storage and security of personal information :

We take security measures of technical and organizational means to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, keep in mind that no method of transmission over the Internet or electronic storage is completely secure.

5. The rights of users :

You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights, please contact us at the address contact@hanvex.online

6. Modifications of the privacy Policy :

We may update this privacy Policy from time to time to reflect changes in our practices, or to comply with legal requirements.

By using our website and our services, you agree to this privacy Policy, and consent to the collection and use of your personal information in accordance with this Policy.

If you have any questions or concerns regarding this privacy Policy, please contact us at the address contact@hanvex.online.